HELICOPTER TOURBARCELONA

Policy

Privacy Policy

Last updated: 26 August 2026

This Privacy Policy sets out what personal data Helicopter Tour Barcelona collects, why we collect it, and how it is used, shared and protected under the EU General Data Protection Regulation (GDPR) and applicable Spanish data protection law.

AENA-regulated flights
Licensed commercial pilots
Flight confirmed 24h before
Secure booking

1. Data Controller

Helicopter Tour Barcelona is the data controller responsible for the personal data described in this policy. Our registered operating address is Moll Adossat, S/N, Sants-Montjuïc, 08039 Barcelona, Spain. For any data protection matter, contact us at info@helicoptertourbarcelona.com.

2. Information We Collect

When you submit the booking or contact form on this website, we collect your full name, phone or WhatsApp number, chosen tour, preferred date, passenger count and any message you provide. Only the fields you complete are submitted to us.

If you use the live chat widget, we and our chat provider receive the messages you send, together with standard technical information such as browser type and approximate location.

We do not collect payment card details or any financial information through this website.

3. How We Use Your Information

We use the information you provide to respond to booking requests, confirm flight details, answer questions and provide customer support before and after your flight.

We do not send marketing emails or newsletters using your details unless you separately request this.

4. Legal Basis for Processing

Booking-related data is processed because it is necessary to take steps at your request prior to entering into a contract with you, under Article 6(1)(b) GDPR.

Live-chat messages are processed on the basis of your consent when you choose to open and use the chat widget, under Article 6(1)(a) GDPR.

5. Data Sharing and Third-Party Processors

We share only the data necessary with third-party services that help operate this website:

  • Web3Forms, which relays booking and contact form submissions to us by email.
  • Tawk.to, which provides the live chat function on this website.

These are independent data processors, each governed by their own privacy policy. None of your data is sold, and none is shared for advertising purposes.

6. Cookies and Tracking

This website uses a minimal number of cookies. The Tawk.to chat widget sets cookies once loaded, to keep a conversation connected if you send a message.

Website fonts are loaded directly from Google Fonts' servers, which means your device's IP address is visible to Google when a font file is downloaded. This is standard for any site using Google Fonts and is not used for tracking on our part.

We do not run Google Analytics, advertising pixels, or any other tracking or profiling cookies on this website.

7. Data Retention

Booking and enquiry data is retained for as long as necessary to fulfil your flight and handle any related follow-up, and typically no longer than a few years afterward for accounting and dispute-handling purposes. Data is deleted or anonymised once it is no longer required.

8. Your Rights Under GDPR

You have the right to request access to the personal data we hold about you, to request correction of inaccurate data, to request deletion, to restrict or object to certain processing, and to receive your data in a portable format.

To exercise any of these rights, contact us at info@helicoptertourbarcelona.com. If you are not satisfied with our response, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, aepd.es).

9. Data Security

We apply reasonable technical and organisational measures to protect the data you share with us, including the use of reputable, encrypted third-party services rather than storing sensitive data ourselves wherever possible.

10. Children's Privacy

This website is not directed at children, and we do not knowingly collect personal data from children browsing independently. Where a booking includes a child passenger, the adult making the booking provides that information on the child's behalf.

11. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes to our website or to applicable data protection law. The version published on this page is always the current one.

12. Contact

For any question regarding this Privacy Policy or your personal data, contact us through the form below, on WhatsApp, or by email at info@helicoptertourbarcelona.com.

By using this website or submitting a form, you acknowledge that you have read and understood this Privacy Policy.

What passengers say

Real flights, real reviews

Google

Based on 683 Google reviews

“Did the Barcelona Sky Tour with my sister and neither of us could stop talking about Sagrada Família from the air. Worth every euro of the €209.”

Marta Oliveira2 weeks ago

“Booked the Coast Tour on a whim during our stopover and honestly it was the highlight of the whole trip. Six minutes flew by way too fast.”

Liam O’Connor1 month ago

“We chartered the Coast & Besós Tour for just the four of us, and having the whole helicopter felt properly special for my husband's birthday.”

Sara Bergström3 weeks ago

“Pilot pointed out Camp Nou right as we banked over it on the Sky Tour. Felt like a private show just for us.”

Diego Fernández5 days ago

“Check-in at the heliport was smooth, headsets worked great, and the coastline views on the Coast Tour were unreal for the price.”

Priya Nair2 months ago

“Splashed out on the Coast & Montserrat charter and watching the monastery appear out of the mountains from a helicopter is something I'll remember forever.”

Tom Richter6 months ago

“First helicopter ride of my life and they made it so easy. The Barcelona Sky Tour is a fantastic way to see the whole city at once.”

Aiko Tanaka1 week ago

“Took the kids on the Coast Tour and my daughter hasn't stopped talking about flying over the beach since.”

Noah Levi4 weeks ago

“Went for the Sky & Montserrat charter for our anniversary. Thirty-five minutes of pure Barcelona and mountain views, incredible.”

Chloé Marchand3 months ago

“Staff answered every question over WhatsApp before we'd even landed in Barcelona, made booking the Coast Tour stress-free.”

Ben Whitfield2 weeks ago

“My partner is scared of heights and even she loved the Coast Tour. The R44 felt really stable in the air.”

Katarzyna Wozniak5 weeks ago

“Torre Glòries looks completely different from a helicopter. Glad we picked the Sky Tour over just walking around it.”

Marco Bellini1 month ago

“Everything ran exactly on schedule. They confirmed our slot the day before like promised, and the flight over the coast was gorgeous.”

Jasper van Dijk3 days ago

“Four of us split the Coast & Besós Tour and it worked out cheaper than four separate seats elsewhere, plus we had the aircraft to ourselves.”

Isabella Rossi2 months ago

“Weather pushed our slot back an hour but they messaged right away, no stress at all, and the Sky Tour was worth the wait.”

Emre Yildiz1 week ago

“Seeing Montserrat's peaks up close on the Coast & Montserrat Tour beats any photo I'd seen online.”

Anya Petrova4 months ago

“Quick, professional, and the view of Barceloneta beach from up there is something else. The Coast Tour was the perfect afternoon add-on.”

Connor Walsh3 weeks ago

“Loved that the pilot narrated the landmarks during the Sky Tour. Made the twelve minutes feel like a proper city tour from above.”

Lucia Fernandes2 months ago

“The terminal has a nice little waiting area with a view of the helipad, kept the kids entertained before our Coast Tour departure.”

Henrik Johansson5 days ago

“Treated my mom to the Sky & Montserrat charter for her sixtieth. She still brings up the mountain landing every week.”

Grace Mensah6 months ago

“Simple online booking, fast WhatsApp replies, and the flight over the Besós river on our private charter was smoother than expected.”

Ravi Shankar1 month ago
Tripadvisor

Based on 1247 reviews

“The Coast Tour packs an incredible amount of Barcelona into six minutes. We could see all the way past Barceloneta.”

Mei Lin3 weeks ago

“Chartered the private Coast & Besós Tour for our small group and the pilot adjusted the route slightly so we got a longer look at Port Vell.”

Oscar Lindqvist2 months ago

“Sagrada Família from directly above on the Sky Tour is a completely different perspective than any ground tour gives you.”

Camille Dubois1 week ago

“Went with the Sky & Montserrat option and the shift from city skyline to mountain monastery in one flight genuinely surprised me.”

Nadia Hassan4 months ago

“Booking through WhatsApp was refreshingly easy, no long forms, just a quick chat and our Coast Tour slot was locked in.”

Sven Bakker2 weeks ago

“My husband proposed mid-flight on the private Coast & Montserrat charter. The crew somehow kept a straight face the whole time.”

Elena Popescu5 months ago

“Flying for the first time with the kids, and the Coast Tour team made them feel completely at ease before takeoff.”

Ahmed Karim1 month ago

“Torre Glòries, Montjuïc, the Olympic Ring, all in one Sky Tour flight. Better value than I expected for forty-five minutes total.”

Rafael Souza6 days ago

“The pilot briefing was thorough, and the safety gear made my nervous-flying friend actually relax before the Coast Tour.”

Ingrid Larsen6 weeks ago

“We had the whole helicopter to ourselves on the Coast & Besós charter. Felt like a proper private experience rather than a group tour.”

Yusuf Demir2 months ago

“Views of Montserrat's rock formations from the Sky & Montserrat Tour are hard to describe. You really have to be up there.”

Charlotte Bennett4 weeks ago

“Arrived early and the terminal staff let us watch the earlier flight land, a nice touch before our own Coast Tour departure.”

Hiroshi Sato3 days ago

“Booked last minute during our Barcelona weekend and they still fit us into the Sky Tour schedule that same afternoon.”

Valentina Cruz5 months ago

“The coastline stretch on the Coast Tour past Somorrostro beach was more scenic than I expected for such a short flight.”

Piotr Kowalski2 weeks ago

“Splurged on the Coast & Montserrat charter for a milestone birthday, and it was hands down the best money spent on the whole trip.”

Amara Okafor1 month ago

“Communication before the flight was constant. They even sent a reminder about ID requirements, which saved us a scramble at check-in.”

Lars Eriksson6 months ago

“Flying directly over the Sagrada Família construction site on the Sky Tour gave us a whole new appreciation for the scale of it.”

Sofia Andersen5 weeks ago

“Our group of five booked the Sky & Montserrat charter and the pilot circled the monastery once more, just for the photos.”

Karim Benali2 months ago

“Simple, professional, and the Coast Tour price felt fair for what is genuinely a bucket-list experience over the city.”

Petra Novak1 week ago

“Rescheduled us free of charge when a storm rolled in, then the Coast Tour two days later had perfectly clear skies.”

Daniel Osei3 months ago

“The Besós river stretch at the end of the Coast & Besós charter was such a peaceful way to finish the flight.”

Ines Almeida4 days ago

Questions?

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